About custom orders
Stylishwe accepts order jewelry according to customer's request.
full order
We ask our customers what kind of jewelry they want to achieve, and we carefully shape their requests down to the smallest detail.
*Even if it is a full order, it can be delivered in about 2 to 3 weeks after the design is confirmed. We will send you a 3D design drawing by a designer in a short period of time from our workshop equipped with the latest equipment. In addition, unlike natural diamonds, we can deliver high-quality custom-made jewelry in a short production period, which is unimaginable in the past, because lab stones have a constant quality and stable supply.
semi custom
You can customize existing Stylishwe jewelry, such as "I have jewelry with a design that interests me, but I want to do it a little more...".
Customer scope:
1. Ring size
2. Base metal material: silver 925, platinum 950, K18...
3. Base gold: 3 types of gold, ping gold, and white gold
4.Stone type: Moissanite/SONA diamond
5, Stone Color: You can choose any center stone from our gemstone gallery . Not all gemstones are listed, so if you can't find what you're looking for, please contact us.
6.The thickness of the band can be changed as you want.
quality assurance
As a jeweler to pass down to the next generation,
We are also responsible for warranty and maintenance services.
All items with warranty
Free repair for 1 year from date of order
Support for maintenance and repairs by mail
Q&A
1) How long does a custom order take?
It will be delivered in about 2-3 weeks from the date of order.
2) Do you accept returns on custom jewelry?
All custom jewelry is final sale. If you find any defects, please contact us immediately.
3) What will be the charges for custom orders?
Prices vary depending on the case. For more information, please contact the Customer Center.
4) Finally, how can I contact you?
Please contact the customer center stylishwe.jp@outlook.com . Business days: We will reply within 24 hours, excluding weekends and holidays (Monday to Friday).
Notes
- This does not apply to long vacations. Check here for detailed delivery times.
- In order to realize custom-made products at a low price, STYLISHWE does not charge a design fee or blueprint creation fee. Please note that the rights to the custom-made design drawings belong to our company, and there is a possibility that they may be commercialized.
- We cannot accept requests for remodeling while entrusting customer items (products of other companies). Thank you for your understanding.